- Michael Klein – Director of Managed Services, New York
- Daniel Lofton – Associate Director of Casino Services, Houston
- Gabriela Guevara – Senior Manager of Managed Services, New York
The moves were spurred by the accelerated worldwide growth in the company’s Managed Services portfolio: Dozens of leading hotels and casinos in major markets like New York, San Francisco, Miami and Las Vegas have partnered with Duetto to elevate their Revenue Strategy.
Alongside its hotel and casino profit optimization software-as-a-service applications, Duetto Managed Services provides hotel and casino customers around the world the opportunity to leverage the team’s deep industry experience for consulting and outsourcing services.
“We are proud to welcome these new team members to Duetto,” said Patrick Bosworth, CEO and Co-Founder. “The pace of change in the hotel marketplace continues to intensify, and as a result more and more hotels and casinos are embracing Duetto’s technology and Open Pricing as the future of Revenue Strategy. Our Managed Services team has become an important partner in helping many of them address today’s unique challenges and opportunities to optimally revenue manage their properties.”
Duetto’s Managed Service program allows hotels to benefit from hands on revenue management expertise provided by a world class Managed Service team — a feature unique to Duetto’s offering, which cannot be found elsewhere in the industry. Duetto’s Managed Success team has decades of property and corporate level experience at some of the biggest companies around the world, including Hilton, Starwood, Fairmont, Caesars, Wynn, Pinnacle Entertainment, Golden Nugget and Resorts Casino in Atlantic City, to name a few.
About Michael Klein
Michael Klein brings more than a decade of management experience in hotel, travel and entertainment revenue management and analytics. He joined Duetto from Starwood Hotels & Resorts Worldwide Inc., where he served as Associate Director, Revenue Analytics. He also served as Director of Revenue Analytics or Director of Revenue Management at the Waldorf Astoria, New York, The Fairmont Orchid, Hawaii, and the Fairmont Newport Beach, California, and the Fairmont Heritage Place, Ghirardelli Square. He earned a Bachelor of Science in Hotel Administration, University of Nevada-Las Vegas.
About Daniel Lofton
Daniel Lofton joins Duetto with deep experience in revenue management at hotels such as the Golden Nugget Lake Charles Hotels and the Westin Houston Downtown. He has also worked in the mid-market segment of the hotel industry and has experience in the development and implementation of significant technologies in the hotel space. He earned a Bachelor of Science in Hotel & Restaurant Management from the Conrad Hilton College in Houston.
About Gabriela Guevara
Gabriela Guevara comes to Duetto with management experience in revenue management at Hilton Worldwide. At Hilton, she supported several high profile properties as a Revenue Manager and Revenue Analyst. She has a Bachelor of Applied Science in Hospitality Administration/Management from New York University.
Duetto delivers the most powerful revenue strategy solutions to the world’s leading hotels and casinos, allowing them to better manage pricing, revenue and business-mix decisions with superior, actionable data.
The unique combination of hospitality experience and technology leadership enables Duetto to provide new insights on pricing and demand as a true cloud-based software-as-a-service. With solutions that address the challenges of today’s distribution landscape, Duetto’s applications are a GameChanger — optimizing profit and guest loyalty.
More than 1,000 hotels and casinos in more than 50 countries have partnered to use Duetto’s revenue strategy solutions.